COVID-19 Update - 14th October 2020
As the .GG and .JE names are important part of Island life, we have long-established risk management and continuity plans in place to ensure that the registry continues with business as usual whatever the circumstance. This is also applicable to the role we play as the ‘back-end’ provider for .AS).
In response to COVID-19, our primary task is ensure continued operations whilst protecting our people.
Immediately upon advice from the States of Guernsey's Civil Contingency Authority at the start of the COVID-19 pandemic we closed our offices at Maison Postel, both to visitors and employees.
Although our people are essential workers, we are very fortunate in that, with some adaptations, nearly all of what we need to do can be done with a distributed team. We are quite used to using remote working tools, such as Zoom through our work with ICANN and CENTR. We have cancelled all in-person attendance at ICANN, CENTR and elsewhere for the indefinite future. Although the Bailwick is currently free of COVID, several of our people are categorised as vulnerable, and remain working from home. Our offices remain closed for the time being. As the rest of the British Islands (excluding the Isle of Man which like Guernsey, is free of COVID) are in the grip of the second wave, we do not anticipate this changing soon.
Since the advent of COVID-19 we have also entered into an agreement with Nominet UK (the operators of .UK) who are now providing us with a secondary name resolution service for us, with immediate effect. This is in addition to our existing “anycast” services.
Our work against DNS abuse continues notwithstanding COVID - we have now signed a comprehensive agreement with ICANN on combating abuse, by joining ICANN's DAAR program.
Our support for the wider community
We are aware that a number of registrants may find their businesses struggling. Accordingly we added an additional renewal grace period before registrations are cancelled for non-payment. e have also been monitoring cancellations closely – where It appears possible that registrations might have been cancelled inadvertently, we are reaching out to the registrant to ensure that wanted domains are not lost to their owners.
Once the lockdown is over, business and enterprise will need a helping hand. In our own island home of Alderney, we are now actively supporting local startup businesses through the medium of a new charity, the AY Enterprise Trust (Guernsey Registered Charity CH639) which was formed in early May. Contact us for more information about this.